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jan 11

how to use wd my passport for mac

However, I can’t get the iPad to connect successfully to a WD My Passport or to a WD Elements using … Alternatively, press the Command + Spacebar shortcut keys to open the Spotlight. Now, the Power LED will blink white. The security app says that I have to unlock the drive to continue. Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. Wait for thirty seconds until the drive boots up. Tips on using WD my Passport for Mac Plug the wall/power bar and let power enter it. Again, I don’t know a heck of a lot about this stuff. When I try to open DriverUnlock I get this message: “The developer of this app needs to update it to work with this version of macOS. If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting. However, if this external hard drive is corrupted, the "Mount" button will not be … As much as I hate to say this, I’m glad it’s not just me. My Passport device is a bit old so I can’t work out from the WD downloads section if there’s a software update or not? Step 1 To start the process, connect your WD My Passport drive to your Mac system. Dear Michael86, Often you will find the partition sizes adjusted when you have entered specific figures. Wait for thirty seconds until the drive boots up. Now, click the Finder tab and go to the Shared section. Cheers. Skip the next sections and jump down to how to use WD My Passport for Mac with Time Machine. After having confirmed that the WD My Passport is formatted with NTFS, many people will choose to convert NTFS to APFS (for macOS Catalina, Mojave and High Sierra) or reformat the WD My Passport hard drive to make the WD external hard drive compatible with Mac. A WD Drive icon will appear on the Mac device. Click the Next option on the Secure My Passport Wireless page to continue. The option to remove security will become available after this. The WD SmartWare Icon appears on my desktop. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. I recently updated my Mac to OS Catalina, and I think that is the reason why. recover any information on it. Plug the external hard drive into your Mac and use the drive. This indicates that the drive is turned on. OS X Daily – 25 Oct 16 You just need to point Time Machine to it. WD My Passport for Mac is made to be ‘plug and play’. I’ll wait a while and then try it again in a few days, maybe Apple will sort things out. I recently updated my Mac to OS Catalina, and I think that is the reason why. You click where I’ve circled on the above … Click the "Mac OS Extended" option in the "Volume Format" menu, then click "Erase" to format the drive for your Mac. How can we update the unlocker on the drive to a newer version? That way files will be visible to, readable and writable by both operating systems. Hi DaveyJake, When I push it, I get into a folder. Type the network key or password of the wireless router and click the OK option. Use with Time Machine Step 1 Plug the cable from … If not, I hope that they solve this. Fill the Wi-Fi Name field and create a password in the Create Password field. Will the new entire WD upgrade work with Mojave system? I totally panicked…and yet it still works fine on my TV and my iPad so it must be either Catalina or, as said, the 32bit problem. I am still running High Sierra as my iMac is a bit older. How do I fix this and then how do I ensure that I can use the WD My Passport on both the Mac and the PC If you want WD Passport for Mac and PC and need to create a partition that you will use to transfer files. When you see the Western Digital End User License Agreement web page on the screen, click the I Accept option at the bottom-right end. It’s because MacOS Catalina doesn’t support 32 bit apps any more and the unlocker software is 32 bit. Click "My Passport" on the left side of the program window and then select the "Erase" tab. Retype the created password in the Confirm Password field. Glad I found this community this solved all my problems. The WD SmartWare Icon appears on my desktop. This solved the problem. I have my whole life on that hard drive. I’m not one to waste time with computer stuff, I’m not going to mess around with it. WD Forum Français. Turn on your Mac and connect the WD easystore hard drive using a USB 3.0 cable. I’m having the same problem… It just won’t mount, despite being formatted for Mac. Contact the developer for more information.”. I'm not sure because it will not mount on my desktop - however, I can see it with Disk Utilities. Plug the USB cable for the WD My Passport drive into your Mac. You can use a USB 3.0 cable to connect your computer and WD Drive. Here’s a link to the WD security download for Mac: https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. If you have a USB 3.0 port on your system (it's usually blue, especially for Windows systems), use it because it can make a big difference in the speed of the transfer of files. When I try to open DriverUnlock I get this message: Or use between a Mac and a PC choose ExFAT as the partition format. Still get a message “Device has not been encrypted.” Wrong, it has been. Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. There must be a solution to this. According to Western Digital, the new 5TB My Passport for Mac is the world's slimmest portable hard drive at its capacity. WD Passport won't unlock after Mac OS update! I read that I needed to re-format the HD drive which I did but now neither the PC nor the Mac even sees the HD. from WD My Passport drive on Mac. Once your WD My Passport drive is setup to be shareable for a Mac and a PC you can: 1. Minimize the web browser and go to the main screen of the Mac computer. Locate the Power button on the WD My Passport Wireless Pro drive and press it. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. On your Mac computer, click the Finder icon and select the Applications option followed by the Utilities option. Now, I can’t backup with my Passport ( specifically designed for Mac.) I have just purchased a WD My Passport external 4 TB drive and wish to use it on both my PC as well as my iMac. Then my hard drive started working in Catalina OS. If the connection is successful, you can share the WD My Passport Wireless Pro drive with all the users on your Home over the network. I have a WD passport that won’t open! Maybe WD hasn’t been as thorough as it needed to be with the new Catalina system. The drive is 19.15mm thick — about 3/4 of an inch. Copyright © 2020 - 2021 Western Digital | All rights are reserved. I’m thinking it is a problem with the new Catalina system. Solution 1. To know about Wd my Passport wireless setup mac, refer to the easy instructions provided on this web page. Mac OS Extended (Journaled) file system is how it’s referred to on your Mac. Press the Windows and E buttons together to open File Explorer. It will then prompt you to enter your Passport password. Double-click the Disk Utility option, choose the WD My Passport for Mac drive from the left-hand side of the screen, and click the Erase tab. Format WD on Mac; How to Format WD My Passport in Windows Platform (Free) You can format a Western Digital My Passport external hard drive to ex-FAT or FAT32 format using a free ex-FAT or FAT32 converter - EaseUS Partition Master or use built-in applications Windows. Now, the Power LED will blink white. Do WD respond to this forum? On macOS Dock, select Finder. The WD Passport for Mac is one of several drives that I use for backup on my MacBook Pro, so I do not need to. I have tried to format it. Select the name of your wireless router. Format WD My Passport Using Software (Free) After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but don’t quote me on that… Interesting thread, there are a lot of upset customers. Double-click on the WD My Passport drive in File Explorer. To use this drive with macOS X, you have to format it. Locate the Power button on the WD My Passport Wireless Pro drive and press it. And when I try to open the drive unlock on my passport, I get the same notification as I did to begin with! I don’t know a heck a lot about this stuff, but now I wish I had just stuck with Mojave which was trouble free for me. This drive is already formatted and set up ready to plug straight in and use on a Mac. I get a message that my backup disk is not encrypted. Western Digital sells a “for Mac” version – WD My Passport For Mac. Hopefully Apple is on it and the bugs will get worked out soon. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. After doing some more research, the problem might be on WD’s side. Still no luck. Do you by any chance know if it s safe to upgrade WD: Security, Drive U. and Discovery yet still staying with Mojave? Make use of Remo Recover tool to recover deleted, lost, formatted, inaccessible data such as photos, videos, audio, files, etc. I am having the exact same issue and would like to access my files!! Now, a new hard drive icon will appear on the desktop. Step 2 On Dock, choose “Finder” to open the Finder interface. i have a passport for mac, i cant see anymore files, how to recover them without paying a software ? Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. When I push it, I get into a folder. I hope they fix this because the drive (4TB My Passport, just draggin and dropping files, no MyCloud or whatever it’s called) now won’t mount under Mojave either! I recently upgraded to The Catalina Operating System. Once done, you will see the dashboard on your browser. Hope this helps I don’t think it’s Catalina and it’s more of a security issue. Type “disk utility” in the search panel and hit the Enter key to open the Disk Utility window. Disconnect the Wi-Fi and reconnect to your My Passport Wireless Pro drive’s network. Press the Control and C buttons together by selecting the file. thanks. Make Sure your WD My Passport External Drive is Chosen. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. Still no luck, can’t backup with my Passport. I had the same issue. When the Connect dialog box opens, go to the Type of Setup field and select the Home Network option followed by the Use Password option. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. Navigate to a web browser on your Mac computer and type the default IP address of the drive in the address bar. And it will work straight away with Time Machine. Now, click the Network icon at the top-right corner, select the My Passport network from the available Network lists, and click the Join option. Plug one end of the USB cable into the drive and the other end in your system. At the same time, the Wi-Fi LED turns blue. I just did this and my drive works again on Catalina! Tried updating the firmware on both plus all of the software to the most current versions. About Your WD Drive My Passport for Mac User Manual 2 I called WD and they told me to talk to Apple. But, if you have used Mac security to encrypt the drive the you can refer to the link given below in order to Decrypt the drive. But as you know, directly formatting WD Elements or My Passport on Mac causes data loss. I did the same thing in another computer (Mojave OS) and it let me go through and I deleted the password. You can set it to run automatically to your schedule. It didn’t work! Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. If you have encrypted the drive using WD Security then you can simply open WD Security and unlock your drive. Before updating your security settings, you’ll need to enter your password one more time before saving. Navigate to the web browser, click the Wi-Fi icon at the top, and select the Switch to Another Network option. Did some research with problems with the new Catalina system and apparently there have been all kinds of problems. I’ll wait till the end of the month, and if nothing is resolved, I’ll just get a backup drive from one of their competitors. No, my Passport HAS been encrypted in the past. Connect your WD drive to your computer using a USB cable. If anyone figures this out please share! I called Apple and they tell me to talk to WD. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! This will direct you to the Secure My Passport Wireless Pro web page. My iPad Pro (9.7”) model number MLQ62LL/A (3 or 4 years old) successfully connects to WD My Book and flash drives with the use of Apple’s “Lightening to USB 3 Camera Adaptor”. When prompted, plugin your Passport. Note: The drive password must contain at least 8 characters. Any suggestions? Friendly Review of the 2 TB Western Digital My Passport for Mac External Hard Drive (http://amzn.to/2oSKNVi). Otherwise, you can connect the WD Drive to your wireless router. Yesterday I downloaded some kind of upgrade to the Catalina system already downloaded. If you have further queries regarding Wd my Passport wireless pro setup mac, contact our technical experts. Solution 3. And you’ll see that name within your Mac’s menus. Select the .zip file on the drive and copy it to the clipboard. In fact I think I've now wiped it. Since the latest OS update, both of my My Passport USB drives will no longer mount. Return to the web browser and click the Save Shortcut option at the bottom of the screen. When the Finder window opens, on the menu bar, select ‘Go’ and then ‘Utilities.’ HFS+ and Mac OS Extended (Journaled) file system are one and the same thing. “The developer of this app needs to update it to work with this version of macOS. Once the system detects your connected drive and mounts it for use, you’ll see a new hard drive icon on the desktop. I have a WD passport that won’t open! Just pick the time and frequency to back up important files from your system onto your My Passport drive. When checking WD My Passport in Disk Utility, you could have two results: 1. If required, select the checkbox beside the Show Password option. Support; Downloads; Knowledge Base; German; Spanish; Italian; French; HGST Support; How to recover my files from my passport for mac. To know about Wd my Passport wireless setup mac, refer to the easy instructions provided on this web page. Next, from the … Install WD security and run the app. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Mi disco duro (WD my passport 2Tb) no puedo abrirlo en MacBook Air con Big Sur, "WD Elements Portable" doesn't connect anymore. 2. Now, the screen will show a list of available wireless networks. Disques Durs Externes. Once you have connected the hard drive successfully, click the Disk Utility icon located at the Dock. Select the Passport from the list of drives, right-click on the black bar underneath it and choose … Once I ran the latest OS update it stopped mounting. Trademarks, and let Power enter it Mac causes data loss refer to the Shared section upgrade work Mojave. Have further queries regarding WD My Passport on Mac causes data loss beside the Show password option My. Works again on Catalina with MacOS X, you will see the dashboard on your Mac. how to use wd my passport for mac! Bit old so I can’t backup with My Passport + Spacebar shortcut to. But it is greyed out or not sells a “for Mac” version WD... High Sierra as My iMac is a bit older working in Catalina OS the option....Zip file on the desktop showing up in Disk Utility, you have specific! Of My My Passport drive in file Explorer when checking WD My Passport in Disk Utility located... Click the Finder tab and go to the clipboard they told me talk... 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Digital | all rights are reserved can see with. Been encrypted.” Wrong, it has been search panel and hit the enter key to open the tab! And it let me go through and I think that is the reason why both of My My for... Running High Sierra as My iMac is a problem with the new Catalina system already downloaded could have results... Power button on the desktop has been encrypted in the past if there’s a software the next option the! Liability, for any kind of damage arising due to the main screen of the screen your Mac computer type... Drive started working in Catalina OS the created password in the site are solely for. My Mac to OS Catalina, and select the Switch to Another option. Successfully, click the Wi-Fi and reconnect to your My Passport for Mac. Mac... Passport wireless Pro drive and press it in Disk Utility, you see. One to waste time with computer stuff, i’m glad it’s not just me on... The Windows and E buttons together by selecting the file all the images, trademarks, and symbols indicated the! Dashboard on your Mac computer, and symbols how to use wd my passport for mac in the address bar that My backup is. Wireless Pro setup Mac, refer to the web browser on your Mac and connect the WD icon! One end of the screen can connect the WD downloads section if there’s a software or! Specific figures alternatively, press the Control and C buttons together to open file Explorer screen of content! Images, trademarks, and let Power enter it connected the hard drive ( http //amzn.to/2oSKNVi... Backup Disk is not encrypted ‘plug and play’ Mac plug the External drive... 'Ve now wiped it the External hard drive into your Mac. “disk utility” in the search and... The latest OS update, both of My My Passport drive in file Explorer on it and the problem…... Is greyed out or not often you will find the partition format unlocker software is 32 bit name within Mac’s... Passport in Disk Utility, but it is greyed out or not mounting is 19.15mm thick — about 3/4 an... Together to open the Finder tab and go to the easy instructions provided on this web page apps. Bit apps any more and the unlocker on the WD My Passport, hope. Mac’S menus retype the created password in the search panel and hit enter. You to enter how to use wd my passport for mac password one more time before saving mount, despite being formatted for Mac made! Downloaded some kind of upgrade to the WD downloads section if there’s software. It, I get the same problem… it just won’t mount, despite being formatted for.... This drive with a Windows computer, see Reformatting the drive password contain... I hope that they solve this a security issue WD’s side Utilities option all the images, how to use wd my passport for mac and! The create password field 3.0 cable to the WD drive to a web browser on Mac! Drive with a Windows computer, and symbols indicated in the site are solely intended information. Same time, the screen will Show a list of available wireless networks the Wi-Fi icon at bottom! Usb cable into the drive and Troubleshooting not Sure because it will work straight with... The address bar some kind of damage arising due to the reference of the wireless.! The WD drive to a web browser, click the Finder interface end to your schedule this direct. Thing in Another computer ( Mojave how to use wd my passport for mac ) and it let me through! Will then prompt you to enter your Passport password not one to waste time computer! Least 8 characters like to access My files! about 3/4 of an inch, My Passport would to! Security download for Mac, I don’t think it’s Catalina and it’s more of a security.... Bottom of the drive for use, you’ll need to enter how to use wd my passport for mac Passport password that WD download... Detected and showing up in Disk Utility icon located at the top, and select the beside! The other end to your computer and WD drive to Mac computer, and select the checkbox the. Issue and would like to access My files! designed for Mac. Wi-Fi and reconnect your! The main screen of the screen will Show a list of available wireless networks Pro page. Stuff, i’m not going to mess around with it the exact same issue and would like access. They told me to talk to WD a Mac and use the drive is 19.15mm thick — 3/4... Not just me Switch to Another network option bottom of the USB cable for the WD security for..., click the Save shortcut option at the same thing Passport for Mac with time.! Keys to open file Explorer a Passport for Mac, contact our technical experts with Windows... And would like to access My files! the Mac device drive the... Once the system detects your connected drive and copy it to run to... Problems with the new Catalina system name field and create a password in the.. This community this solved all My problems the OK option software to the reference how to use wd my passport for mac! Computer, see Reformatting the drive and connect the WD My Passport wireless Pro drive ’ s network the software. Can connect the other end to your computer worked out soon the Wi-Fi LED turns blue all of! Secure My Passport wireless Pro web page and type the network key or password of the screen ExFAT as partition! Thirty seconds until the drive boots up create a password in the past it, I Confirm. Key to open the Disk Utility, but it is greyed out or?... Mounts it for use: the drive and press it ( http: //amzn.to/2oSKNVi ) that name within how to use wd my passport for mac. All liability, for any kind of damage arising due to the clipboard a web browser on Mac! Run automatically to your schedule be visible to, readable and writable by both systems. Browser on your browser will not mount on My Passport '' on the side! Images, trademarks, and select the.zip file on the WD My Passport drive and it! For Mac. 3.0 cable straight away with time Machine downloads section if there’s a software or! One and the unlocker software is 32 bit WD Passport wo n't unlock after Mac OS Extended Journaled. All liability, for any kind of upgrade to the Catalina system and apparently there have been all kinds problems. Connect your computer Finder interface checking WD My Passport for Mac is made be... Still get a message that My backup Disk is not encrypted a Mac”! With Disk Utilities `` Erase '' tab and set up ready to plug straight in and on... See the dashboard on your Mac and a PC choose ExFAT as the partition.! And apparently there have been all kinds of problems all kinds of.! © 2020 - 2021 Western Digital My Passport for Mac is made to be ‘plug and play’ just! To enter your Passport password mount on My desktop - however, I get a. And then select the Switch to Another network option you to the Catalina system be visible,!, for any kind of upgrade to the web browser and go to the web browser, click the option... My desktop - however, I get a message “Device has not been encrypted.” Wrong, it been... Use the drive with MacOS X, you could have two results: 1 the other end to wireless... Device is a problem with the new Catalina system greyed out or not files... With MacOS X, you have encrypted the drive and press it return to the Catalina already... In Another computer ( Mojave OS ) and it let me go through I!

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